|Health Risk Mitigation: The small number of and low passenger density on each Journey allows polite preclusion of passengers that may have a contagious illness. A ‘Prevention Plan’ and related crew member training deters existence of health risks on rail cars, and at en-route layovers. This includes non-intrusive safeguards designed to prevent contamination on Cars and transmission of contagious ailments between passengers. Safeguards include: provision of a pre-Journey healthiness confirmation by passengers; considering communicable illness conditions where passengers live or just came from; possible, pertinent basic health checks when first boarding Cars; thorough on-Car health and hygiene criterion; plans for health care while on-board, at Amtrak station stops and layover locations; and, otherwise. Equivalent crew requirements, vigorous and constant rail car cleaning and other proactive preventative measures provide for minimized health related passenger concerns.|
|Accommodations – There are 4 standard bedroom categories, all having full private bathrooms (with showers), including: Grande Suites (about 125 sq. ft., 11.6 sq. m) on the lower level of High Level Cars that are the full width of the Car that are relatively large and have a king or 2 twin beds; Master Suites (about 105 sq. ft., 9.8 sq. m) with a king or 2 twin beds; Deluxe Doubles (about 97 sq. ft., 9.0 sq. m) with a queen bed; Classic Doubles (about 88 sq. ft., 8.2 sq m) with a lower double and an upper twin bed, which can accommodate 1 or 2 passengers. On a limited basis, Crew bedrooms (about 81 sq. ft, 7.7 sq. m), with twin upper and lower beds and full bathroom, can be used for 3rd and 4th persons traveling with other passengers; and, if appropriate and economical, crew can use Amtrak accommodations. Bedroom service includes daily linen changes, fresh blankets/bed covers, beds turned down as desired, a full length mirror, superior bath and beauty amenities, disinfectant wipes and hand cleaner, hairdryers, custom stocked mini-bar, safe (although there is no known related risk), television and Wifi (within geographic and topographic limitations), a DVD player (select from an on board movie library), 24 hour food, beverage and other room services, adequate in room storage with access to additional storage space; and, anything else we can think of to provide superior service.
Food and beverage – Menus are based on seasonal supplies, regional selections, and pre Journey passenger input. Open seating for meals is normal, but dining reservations can be made. Meal service includes full or light breakfasts, delightful lunches, all day berverages with pastries, fine evening dinners, a bedtime aperitif, take-away picnic snacks, personalized event meals and in-room service. Many Journeys include an off-train restaurant dinner featuring regional/local cuisine, alone or as part of a provided tour. Most Journeys with extended en-route travel times include an elegant on board white glove evening meal (formal attire for passengers is not necessary). Alcoholic beverages are complimentary with on-board meals and at frequent social events. Special menus and beverages are available for individual passengers, if requested at least 21 days before departure; they may be included in all-inclusive fares but there could be a nominal surcharge for some. If no special requests are received, efforts are made to cater to specific passenger dietary requirements by preparing suitable meals if ingredients and provisions are reasonably available. Regretfully, on normal but not special Journeys, capabilities may not include preparation of meals in accordance with strict religious requirements.
On board activities and services – On-Car experiences vary based on routes, seasons, themes and predetermined passenger preferences. They include, but aren’t limited to, easy boarding, a welcome party, magnificent scenery, photo opportunities, fun gatherings and awards events after off-Car group activities, switch time ‘stuff’ when cars are being transferred another train/engine, to music, dancing, fashion shows, card and other table games, various social events, expert en-route experience commentary, television, Wifi, daily newspapers, fresh flowers, fruit bowls, chocolate treats, karaoke, quiet times, special events (weddings, meetings, etc), daily activity and weather reports, live en-route web cam video, 110 volt electrical outlets, baggage handling, extra storage for large items; and, optimum, unobtrusive, non-presumptive, personalized passenger care based on pre-Journey information provided by and other known preferences of passengers,
On-route destination layover activities – Passengers can enjoy off-Car attractions and things to do while living on parked Cars during layovers at various en-route destinations, and at departure and final arrival locations, without the inconvenience and cost of moving to and from hotels, with pre-boarding and on-Car activity selection and reservation service. They include a wide variety of exclusive Tracks to Adventure and other tours that vary at different layover destinations. Cars are dropped off at en-route destinations by one train, where they park on railroad sidings and spurs, and are picked up by another subsequent train. Parking locations may vary between wonderful and okay. Some off Car activities may or may not be included in all-inclusive Journey fares, and/or passengers can select and pay for their preferred things to do. Off Car activities can be reserved in advance and during a Journey, or can be arranged on an impromptu basis at layover locations. Passengers may experience some unique aspects of railroading while living on parked Cars, with full on board services.
Ground transportation during layovers – Ground shuttle service transportation between parked rail Cars and primary attractions/locations during layovers is included in all-inclusive Journey services. Additional optional transportation is available.
Travel to/from Journey by Rail trains – Airline: Connecting airline travel arrangements are available through selected independent travel agents, and others, but are not included as part of Journey by Rail prices unless specifically described in travel documents. – Amtrak: Although not normally included in Journey by Rail fares, travel by Amtrak train to and from Journey boarding and/or disembarking locations may offer desirable convenience, with easy transfers to and from Journey by Rail Cars. – Ground transfers: Transportation arrangements to Journey boarding and from Journey final destination locations and airports may, or may not, be provided as part of all-inclusive fares, or may be made available but paid for by passengers. If any, related information is described in travel documents.
Exclusive, personalized services – For an additional reasonable fee (at cost), supplemental exclusive personalized services are available that may include: – an enhanced white glove formal, multi course dinner – 24 hour open bar – specific preferred types and brands of alcoholic and other beverages – more comprehensive preferred menu item selections – enhanced special birthday and other celebrations – on board events at layovers that can include non passenger guests – preferred brands and types of soaps and other bathroom amenities – preferred on board entertainment and activities – special off-car things to do – exclusive layover ground transportation with or without a private driver – photographic and/or video of Journeys, up to a documentary format – specific medical care as may be reasonably possible – and otherwise.
Security at layovers – When rail Cars are parked during layovers, additional security secures Cars, passengers and property as required.
Pre and post Journey accommodations – Pre and post Journey hotel and resort accommodations are available near initial boarding and final disembarking locations, at preferred rates. In some instances pre and post Journey stays on board rail Cars are offered, for a reasonable additional charge.
Private Car – Exclusive, Private Car Journeys by Rail for up to 8 passengers may be available; traveling with a Train Set on a scheduled route, or alone on an itinerary selected by passengers.
Travel Insurance – Travel insurance is available from selected agencies; it is strongly recommended.
Gratuities – Tips are not necessary but can be given if desired.
Laundry – No regular laundry service is available on board. The crew will make reasonable efforts to provide emergency laundry service; including use of off Car facilities at en-route destinations; there may be a reasonable charge.
Gifts – Journey related gifts are available on board or on the Internet by going to Choo Choo Store. Toothbrushes, razors and other basic personal items are available at no cost if required.
Special Occasions – We would like to celebrate birthdays, anniversaries and other special occasions with passengers that list them on the Pre Journey Questionnaire.
Children – There are no children’s facilities or specific activities for children on board.
Electricity – Readily available 110v electrical outlets are standard; if not, passengers will be advised when making reservations.
Air Conditioning – Each bedroom has air-conditioning with individual cool/heat temperature controls.
Journey Terms and Conditions – Journey services are subject to change. For details governing the purchase and use of Journeys by Rail go to Terms and Conditions. In the event that any of the above services conflict with the Terms and Conditions, the Terms and Conditions prevail.